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I am the world's biggest Keurig milk frother fan, so why am I giving it only 3 stars? Because this expensive and addicting accessory only works reliably for about three months. It froths milk for those first few months like nobody's business, perfectly heating your milk with a snowy mountain of froth on the top and then it stops working. I know this through extensive personal experience, because I have (hangs head in shame) actually paid for three of these puppies that's how obsessed I am with them. I returned the first one after a surprisingly contentious phone conversation with a Keurig representative who all but accused me of breaking the item. "You can only use skim milk with it", she admonished me, even though the advertising blurbs for the item say nothing about that. I have dutifully complied with the rules for frothers #2 and #3, but yesterday, when the third one gave up the ghost, predictably, at the 3-month-mark, I decided that my dysfunctional relationship with the Keurig frother has to end. Time to start buying half-and-half again.
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The first unit was purchased last Saturday, and Saturday afternoon, I made delicous and abundant froth for my coffee. The next morning, my husband made it, and it only half frothed. Monday, the unit did not work at all; replaced it. Monday afternoon, new unit must not have heated long enough. No work. Replaced it, thinking third time's a charm--Fool that I was. These units are definitely lemons--not charming. The third one shut off this afternoon after around 35 seconds. I think that is the problem, they are shutting off prematurely. What are the chances that my local Bed, Bath & Beyond got stuck with a shipment of lemons with electrical cords and cheap, plastic frothers?
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Found this item cheaper at a local "Bed, Bath and Beyond" store ($79).
This product works as advertised. It has three parts:
1. The base (which plugs into the wall and provides the electricity)
2. The decanter which contains the electrics that heats the milk. There is a socket under the decanter the plugs into and sits loosely the base.
3. The removeable lid that has a stirrer attached to it.
3. The stirrer, which is a tiny wire whisk that you can remove when you only want to heat the milk.
Its very easy to operate... You put the correct amount of milk into the decanter(There are two fill lines, one for froth, and one for hot milk), place the decanter onto the base and press a button. The wire whisk spins around as the unit heats the milk and you get a nice single serving of froth. Remove the whisk and you can simply heat up the milk. The unit shuts itself off automatically when it is finished properly frothing or heating your milk. There's no guesswork at all.
Not only does this product prevent you from cooling off your coffee with cold milk, it makes your coffee look and taste better too. Funny how simply placing a layer of froth on the top of your coffee makes it look ten times more appealing. We tried it using Mocha, Donut Shop, and Butter Toffee flavors. It worked great in each one of those.
After you're done, it's very easy to clean up. Just rinse the decanter out with water (and dish-soap if you want) and rinse off the whisk and stirrer.
Is it worth $80? We think so because, like the Keurig, there's no guess work. Just pour in the milk and press a button.
Its great for getting creative with your coffee! For instance, we created a layered mocha: Pour the froth on the bottom of the cup, add Chocolate Syrup and then the coffee on top of that.
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I READ REVIEWS OF HAVING ONE OR MORE OF THESE SUDDENLY STOP WORKING IN A MONTH OR TWO. I SPENT THE $80 AND LOVED ITTHAT IS UNTIL IT SUDDENLY STOPPED WORKING AFTER 1 MONTH. I WAS THE ONLY PERSON USING AND FOLLOWED ALL DIRECTIONS, KEPT CLEAN, ETC. $80 FOR SUCH A SHORT TIME IS A WASTE. WORSE IS THAT MINE IS NOT AN ISOLATED INCIDENT. I HAVE READ SOOO MANY REVIEWS OF THIS SAME THING HAPPENING. SOMETHING IS DEFECTIVE WITH THIS PRODUCT. F.Y.I KEURIG'S CUSTOMER SERVICE IS TERRIBLE. THEY DON'T STAND BY THEIR OWN PRODUCTSHAME.
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My family LOVED this at first! We made hot chocolate, lattes, delicious toppings.... and then it broke. We blamed it on ourselves and bought another one. Then, the next one broke. Again, we mourned the loss of all the yummy drinks... Nowwe are without. :(
