Yosemite DF-EFP920 5000 BTU 1500 Watt Electric 120v Insert Fireplace with Remote Control, Black

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This product is NOT 36 inches on any side, or even from any corner to corner. This is the second one I've received now. The product description is clearly listing as a width of 36". I've ordered 2 now and both of them were an actual 27" wide. This is a pretty big difference when you've got a certain size opening that you have to place the insert in. It does appear to have a trim kit along with it and maybe this is where they are able to say that the item is 36" but beware. The heat isn't much either but it's only a 5000 BTU unit so I would say that this is an accurate part.

As far as the look of it I definitely like the look and the flames. That part is great. I gave the 2 stars for the BTU's being listed correctly and for the realistic flame look it has.

I would like to add something to this. Due to the massive amount of issues we've had with something as simple as purchasing something from Amazon(which I'm a major supporter of and know that the issues with this particular experience is a fluke), we opted to give up foolin with it and just deal with the gaps being present. However the product appered to have evidence of being a returned item. The screws holding the casing together were actully not all there in random locations as well as several of the screws having sheet rock dust inside the phillips head screw crevices. No valid reason for this if it had been straight from a factory and unopened. Second There was a very strange noise that came from inside the insert that is a constant sort of old door hinge creaking sound. This is happening with out any heat setting or blower on at all. No noise should be heard if all you have on is the flames. But again the look of the insert as far as realistic flames go are very nice and my wife and I do agree on that as a good thing. So I really hope this will help someone if only one person to avoid the 2 month long everpresent headache this was for us. good luck and happy deal hunting. [:~{)}