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DO NOT PURCHASE! That is do not purchase anything from Klimaire and/or Heatandcool.com. They are scam artists out to take your money. their equipment is sub-par and their customer support would rather insult you and your intelligence than address their equipment issues.
I have never dealt with a company as bad as this one before in my life and has resulted in me having to retain an attorney.
they are so bad I found a website dedicated to them www.klimairesucks.com and a BBB rating of "F"
http://www.bbb.org/south-east-florida/business-reviews/air-conditioning-parts-and-supplies-wholesale/klimaire-products-in-doral-fl-11012672#reasonrating
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I am extremely happy with this unit. It is very quite. I replaced an old unit that the compressor had died but it was much louder even when it was new. I can not comment on durability since it is new but my first impression is very positive.Buy Klimaire 12000 Btu PTAC Air Conditioner with Back Up 3 kW Electric Heater Now
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