Customer Ratings: 
List Price: $1,699.00
Sale Price: $949.99
Today's Bonus: 44% Off
Upside: The Spa is bigger than I expected. Generally comfortable, very easy to set up (once you figure out the instructions) and as portable as promoted. Once the spa reaches top temp 105 degrees on the indicator and you turn on the blower. You get a spa experience that is as pretty impressive. The water agitation is vigorous and well distributed around the spa.
The down side: The spa has no hot water jets. It uses a blower to churn the water. The problem is the blower churns and cools the water in the process. So after 15 minutes the spa has lost between 3 and 4 degrees. By the time you go through two of the automatic 15 minute cycles you drop from 105 to about 100 degrees. If you stay in for 45 minutes the spa will cool to about 97-98 degrees and will take 3-4 hours to return to 105.
If all you want is a quick 15-30 minute experience you'll probably be quite satisfied. If you like long spas sittings or have a number of family members who want to take turns. This rig will not do the trick.
Other issues: The heating pump runs so quitely you can't tell it's on. (very nice) But the blower is loud and sounds like a vacuum. The sound of the bubbles sort of masks the blower but if you're sensitive to sound it can be distracting. I found some other reviews on the Spa2go and about half of the people complained about the pump and the blower failing. I've had mine a month so far running everyday 24/7 and so far no problems with either. The reviews also said that getting customer service or replacement parts is difficult. One person reported waiting three months and still no part. I'm hoping I don't have to deal with this. There also seems to be a few degree discrency between the actual water temp and the indicated temp... About 2 degress less by my thermometer. but I need to get another one to confirm this. Also, the material used in the cover doesn't seem to be as thick as the material in the body. Mine sprung two holes on the first day and had to be patched. I now am very carful where I lay the cover.
Bottom line.. All things considered I would still make this purchase because the price is at least a third of the cost of a typical portable spa. If you think of this purchase as disposable or a stepping stone to a better spa...you'll probably not be disappointed. So not great but for $799 good enough.
Biggest disappointment was with how Amazon fulfilled the order.. Was supposed to ship overnight. Took over a week and at least 15 calls to customer service reps in the Philippines who had no ability to contact the warehouse and find our why the product has not shipped. after One lost shipment and many frustrating calls and emails It finally made it into the UPS system for shipment... Most surprising was that I was told that if I cancel the order it would take up to 5 days to get the $799 credited back to my card.. So my "overnight" purchase turned out to be a week in Amazon customer service hell. Stresses me out just thinking about it.. think I'll head to the spa after this.
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We rent a home and didn't want to go through the expense of purchasing a "real" hot tub and then selling it when we move. When I saw this I was a bit circumspect but I saw it on sale for $540 on Amazon and combined with free shipping I decided it was worth it.
The instructions are poorly written but the setup wasnt too painful. I only found out I couldn't use an extension cord with it after I started filling it, so I had to pump the water out and move it.
Once I got it all set up I really didn't think I would enjoy it but I was pleasantly surprised. It looks like a glorified kiddie pool. It took me about 20 hours until it reached its maximum temp. Once I got in I was hooked. It is quite comfortable! more-so than many very expensive hot tubs that I have been in. The water agitation is good and it is quite relaxing.
The biggest negative I can think of is that the temperature drops fairly rapidly. I can start it at 105 and within 15 minutes it will drop to around 100 and if its particularly cool outside (I live in San Jose CA so when I say cool I am talking about 50 degrees) it will go from 105 to about 97 in that time. It does, however, feel wonderful when there is a cool breeze. Another negative is that you cannot easily inflate it again once it is set up, for example, the cover needs to be re-inflated but to do so is a huge hassle. I also didn't realize that it would require chemicals and weekly PH testing and filter cleaning but that is mostly due to my own lack of thought.
Overall I have to say that I am quite pleased although this really just doesnt meet hot tub standards. I think I am going to get a real hot tub in addition to this or when I move but this did help me decide that I definitely want a real hot tub!
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Let me start off by saying how pleased I am with the Comfort Line Spa-to-Go! I found it on sale on Amazon & it arrived about 12 days after I placed the order, which was just two days after the earliest delivery date from Amazon. It was relatively easy to set up, though at a 1 1&1/2 degree increase per hour, it took over two days to reach 105 from 61. There's little mention in the manual of maintaining the water balance (Ph, Bromine, Alkalinity), and this was a gray area on a few previous reviews. You can get most of the stuff you'll need at a local pool/spa shop, or even a well-equipped RiteAide or the like. I ordered the combo-care kit via Amazon for this model, & though its a little pricey ($145 after fees & shipping), it covers all bases, includes two replacement filters, and is probably worth the investment if you plan on having/maintaining your's for awhile. It took several days to get the water balanced, but its been pretty easy to maintain ever since. The plastic smell is still there after about a month, but is fading. I'd also recommend getting spa fragrance oil (12-20 drops per use), as this helps with the bromine smell & bleachy, dried-out feel. But the real hidden cost of this unit is, not surprisingly, the cost of electricity. I waited until I'd owned & run mine for an entire billing cycle, and the results are in. I ran it non-stop (i.e., not ever unplugging it), and used it generously for the whole first month (running the jets about one 15 minute cycle a day) and my electric bill tripled. That's 3x as much electric usage. Now it'll be different for everyone given their usage of it, but your bill's apt to take a drastic jump. I'm now turning off the unit at night & letting it warm back up and filter throughout the day so its clean & hot to use at night. If I want a morning soak, I'll leave it on overnight & maybe give it a rest during the day. Also, the metallic lining on the spa cover is already torn, which I'll need to look into to see if its warranteed. All in all I'm glad I bought this, but had hoped for a review of both the chemcials & electric costs before buying it, and am offering it for others who might be curious. Enjoy!
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Purchased this product and had problems right out the box and had to have several replacements sent with no success in keeping this working at all..5 power packs so far and it still does not work. This motor is not strong enough to cope with what its expected to do. Water does not go above 96 in cooler weather and takes a full week to get to that temp and the blower blows cold air into tub so the tub gets cold really fast. After blowing up the tub liner it distributes the air uneven and all on the one side which distorts the tub a lot and was told this is a fault they see often...not kidding! The worst customer service you could imagine and customer complaints are all over the Internet regarding this company. After replacing your part they will then demand an $89.00 fee to ship out another part. Check with the BBB and see a list of complaints regarding this company and their product. Save your money on this until they decide to bring out a larger more powerful motor this will not last a season. Great idea if it worked but I wasted $800 not to mention laying a concrete foundation to place this on and all my chemicals to use it. Funny thing I keep noticing are complaints filed on websites selling this item end up miraculously disappearing so wonder if this one will remain here and if I could give this no stars I would.
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We purchased the Spa-N-A-Box nearly 2 yrs ago and have had to replace the power pack/motor at least 5 times. They offer a warranty, however, their free shipping offer for a replacement pack is only good for 30 days. We have had to pay their $89 shipping charge 3 times even though the power pack was less than 3 months old. Now I was told that the error message on our power pack we paid for shipping on just 30 days ago, En1, indicates hard water damage which is not covered under their warranty, even though this same error message appeared on a previous power pack, for which they honored their warranty even though we were forced to pay the $89 shipping fee to replace it. Refurbished power packs are $250, new packs are $450, approx. Neither work better than the other. Too much trouble and money for what you get. I plan to file a complaint with the Better Business Bureau.
