List Price: $156.00
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Krups has done a great job with this tea kettle! This item makes a perfect cup of tea! I was not so sure about purchasing it since it is a new item and hadn't been reviewed before. It arrived in just two days and I used it immediately. It is very simple to use. So simple that you wonder why it cost $100. But really, that's a good thing. You are definitely paying for the quality and it is very well constructed. I wasn't sure if the infuser basket was glass or plastic. Turned out it is plastic. The directions talked about a plastic taste that you may experience at first use, but I heated and disposed of two kettles of water with the infuser lowered prior to actually brewing tea and I experienced no plastic taste at all. I would hope that Krups would have made the infuser BPA free, but I can't find any evidence either way. The water heats quickly and the multi-temperature function is great for brewing various types of teas. Also, once you brew, the pour spout has a fine mesh screen that will prevent any loose tea debris from escaping into your tea cup. I brew a lot of rooibos tea which is very fine and some of the tea does escape the infuser. The other good thing is that it has a double infuser (a basket that the actual infuser sits in) which allows you to place other items that can use a longer brewing time into the basket prior to lowering the tea infuser. For me, I like to add a little fresh ginger into the basket. Clean up is very easy as well. Only thing is, I would have loved to see some intermediate measurements on the carafe in addition to the max fill line. All in all I've been enjoying this product and would definitely recommend it. It's all a tea lover would ever need to brew a great cup of tea!
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I emailed Krups and they said that the plastic infuser for this product is BPA free, but i do wish it was glass or metal instead.Works great.. only thing that could make it better is a noise to let you know its done heating up.
The Breville model similar to this one has a feature where you can heat in 5 deg increments and a timer to start boiling water for people who want their tea before work etc...and i believe this informs you when its done heating.. but for $230 for the Breville model the Krups is a cheaper alternative.The tea kettle works great. I don't use the infuser, though i tried it once and it worked fine. i use it as a water heater with different heat settings.
Now for the reason it is not a five star.
the heat settings listed don't match my 2 test thermometers. I wanted a 165 setting that the product doesn't have.
I found that mine actually has one, because all the settings except boil are about 10 degrees lower than the listed temperature, so if i want 165 degree, i set it at 175 and so on.
so, for me it works, just, if you get this product check the temperatures.
Just so you know, i purchased this about a week ago. I do use it about 4 or 5 times a day
april first 2013 and still working wellPros:
Very attractive and functional kettle. I especially like the hold temperature setting that keeps the water at the selected temp for an hour great for grabbing that last-minute coffee before heading out the door in the morning. The glass kettle is sturdy and the spout pours well.
Cons:
The base unit quit working after less than six months. Luckily I had registered the product with Krups and they were able to look up my purchase and issue an RMA over the phone without a receipt. They also sent me a pre-paid shipping label to send the kettle to a local authorized repair station. I'm sending it out today for repair/replacement. Hopefully this malfunction is random and not indicative of a design flaw.
UPDATE:
After owning this kettle for six months (including the month or so it was being repaired) the joint where the plastic spout attaches to the glass has begun to leak, which results in a teaspoon of water dribbling onto the counter each time I pour a cup. I hesitate to send it back in for repair because it is twice as fast compared to heating water in the microwave. I will post an update about my experience with customer service in the event I do decide to send it in for repair again!I had high hopes for this kettle and it certainly delivered! It boils water very quickly. It isn't heavy like I expected (since it's glass) even when it's full. I don't plan to use the tea basket since it's plastic, but it is also very well done. My only complaint is the tiny bit of silicone in the bottom of the kettle, but considering i was using a completely plastic kettle before, this is a major improvement! Having multiple settings for different types of tea is very cool, but i can't say i use it as much as i expected to. It's still nice to have the option though. Love this kettle and highly recommend it!
