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I had the "old model" of this oven for around 5-years or so. I broke one of the infrared bulbs (while cleaning it) last week. Fortunately I found out that they have started to make this oven again. They had stopped (or at least stopped importing them) when I checked a couple of years ago for a friend of mine who wanted one. But this "new model" is exactly the same as my "old" one except the name on a couple of buttons has changed, and also it's now silver instead of white.
Frist, let me just say what this toaster oven is NOT. . .It is NOT a replacement for a "traditional" oven. If you're looking for something of that sort, then I highly recommend you check out one of the Breville or Black & Decker models. This Panasonic toaster oven will NOT cook a chicken. . or bake an 8" pie.. . or bake a cake. But what it does. . .it does VERY well.
This oven works by infrared light. You can Google to find out exactly how this works, if you want the specifics. Because of this, there is no pre-heating required. The lights will turn on-and-off while the oven is in operation. This can be a little "confusing" when you start to use it, but you'll get used to it.
This oven works WONDERFULLY for the following items:
* Toast using whatever bread you like. . . however thick you like
* Toasting bagels or English muffins
* Heating pastries or croissants
* Baking biscuits (Pillsbury frozen buttermilk biscuits are my favorite)
* Heating frozen appetizers such as breaded cheese sticks, chicken fingers, etc.
* Pizza reheating or baking. Either a small whole pizza or a slice of a large pizza
* Frozen garlic bread
* Cookies
Though the guide says that you can bake cakes and pies in it. . . I've tried, and it didn't work for me. If you're baking small tarts which are perhaps a half-inch thick. . .or a cake where it's no more than ½ inch thick.. .then perhaps you could get it to work. . but again. . . this is not like a "traditional" oven, so I think if you're going to bake such things, then you would be much better off using a "traditional" oven.
It's wonderful that there is no pre-heating. I put frozen biscuits in, and 20-minutes later they are just perfect.
The oven has some preset buttons on the front where you can also choose from "light" (shorter cooking time) to "dark" (longer cooking time). . . or. . . you can choose the temperature and length of cooking you would like, up to 25-minutes.
The pan that comes with the oven is 9-inches square. This is certainly the maximum size for the oven.
You will learn by trial-and-error what works best with this oven. But after having one for around 5-years, I can HIGHLY recommend it. I have never seen a toaster oven which works like this. . .which has pre-set buttons. . .which doesn't require pre-heating. . . . and does such a fantastic job.
It's hard to believe that I get so excited about such an item. . .but this is one of those rare occasions where something just works well. . . REALLY REALLY well.
P.S. If you are not using the preset buttons, this toaster oven has a timer up to 25-minutes. If you press the "up" arrow to increase the time, it goes in 30-second intervals up to ten-minutes, and then it goes by 1-min intervals. If you want to bake something on the "higher-end" of the timer, then use the "down arrow" to start with and it will go from 25-minutes backwards.
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Thank goodness this wonderful toaster oven is available again!!! I used the previous version for many happy years. It is a perfect design (small footprint on countertop, easy-to-use controls) and quickly produces great toast and perfectly baked foods! I have missed having this oven, since I dumbly tossed my old one out last year, when it began looking its age. To my great dismay I quickly discovered that the model had been discontinued and I was unable to buy one like it! So, I resorted to trying an expensive KitchenAid toaster oven (Model KCO223CU) which promptly caused me several severe hand, finger, and arm burns (door didn't open fully, etc.); I removed the darn KitchenAid oven from my kitchen and donated it to charity (still feel a little guilty about the poor person who gets it). I've been without a toaster oven for several months, refusing to settle for anything less than my wonderful old Panasonic Flash Xpress! NOW it is AVAILABLE AGAIN!!! Hip hip hooray!!! Special thanks to my husband, who pointed this fact out to me last night, after seeing it in his Oct. Popular Science magazine; all my wailing and complaining about the unavailable Flash Xpress must've seared into his memory (I'm astonished that he recognized the oven -he never cooks). And, thank you Panasonic!!!! I'm 60 years old and I know a great product when I find one! Aloha from Hawaii!
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Customer review from the Amazon Vine Program I hate to harsh people's mellows, I really do, but I also hate trying to find out the cons for a product when it gets almost unanimous praise (I'm sure there is some psychological/societal issue going on with that, but that's a different story), so hopefully I can help others with this.
A few years ago, I went on a toaster research crusade, due to having bought several toaster ovens in as many years, and finally realizing that most of them were just designed to fail within short life spans (IMO).
Even my highly rated and expensive Delonghi, died well before what I expected its life span to be (one year). Finally, I bought the "Cadillac" of toasters, (and I gave it a great review here), the Breville, stainless steel monster (Breville BOV800XL Smart Oven 1800-Watt Convection Toaster Oven with Element IQ) which costs what seems to be a ridiculous price for a toaster (hint you can get them on BIG sales, (or consider using one of those ubiquitous big % off coupons for a certain bed and bath chain *COUGH*), but has more than 1,000 reviews on here, with 4.5 stars. You get what you pay for with toasters? Maybe.
Interestingly, I had looked at this Panny infra-red model before, since my family of 5 are toastaholics, and the idea of "fast toast" really appealed to me for those rushed school mornings. So I was lucky enough to get one for review from Vine, but unfortunately, after a few weeks of regular use, we have gone back to the Breville. As cool as the infra-red tech sounds, and is, this does not make up for the lack of more practical features and design that I believe it lacks.
PROS:
1. Very small footprint, and good aesthetics. If you lack a lot of counter space, this will make you happy, as it's tiny. Looks good on counter as well (nice clean, modern look)
2. Claims of 40% faster toasting seems to be accurate, at least compared to my Breville. It IS truly, VERY fast at both cooking and toasting.
3. I love the fact that the heat is accompanied by almost blinding light, so you can REALLY see your food. Welding goggles sold separately.
4. Price seems about right, if a little high (now I see it has jumped so not as valid when I got the unit)
5. The cool factor (I'm always up for high tech gadgetry) of infrared light for heating.
CONS:
1. Same as the pro (small size), but this was such a big con for me (family of 5), that it made the unit almost worthless. YMMV. It's so small that I couldn't even fit smallish frozen pizzas in there. And you can forget about some of the what I would consider normal sized frozen pizza brands (diGiorno, Tombstone, California Pizza Kitchen). Not gonna fit. I was also used to cooking even large frozen dishes like lasagnas or pasta dishes in the Breville, and you can forget about that with this one. Again, this can be a pro or con for you, depending on your usage. But if you like to use your toaster as an oven like we do, I would look elsewhere.
2. Uneven cooking. This one surprised me. There is a definite heat bias towards the back of the unit (and I think they mention this in the manual even),so that in some cases, you will need to rotate things for even cooking. Big pain, for me, and that right there is a deal breaker. (you don't HAVE to rotate things, of course, but you will have quite varying degrees of doneness from food in the front vs food in back)
3. Learning curve. Didn't expect this either, but it also ties into the whole "this thing is cool, but kind of a pain!" mentality I have regarding the toaster. You can forget about looking at the back of the box of frozen food for indications on what temp and time settings to use. Due to the faster cooking, and I think the way it cooks, it's almost like there are no directions for you to go by, except your own trial and error. I have burned many a frozen thing, (while inside was still cold), and I have had cases where I had to "reheat" something multiple times because what I thought was done, needed more cooking. You will probably get used to the non-standard calibration over time, but do you really want to have to come up with custom settings, and maybe more importantly LEARN the appropriate setting for every new thing you cook? Blegh.
4. My biggest hope for this was spectacular toast. If it could have done that, I might have considered keeping it just for that reason, and going back to using the regular oven for larger items. Nooooo! Due to the lack of an adjustable height rack (!?!), Every time I toasted something, the bottom (which you can't see, obviously), gets many times darker than the top, and it should be the opposite, IMO, if only for the fact that you can visually inspect to see if your toast is burning or not. This killed me, and is unfortunate, especially if you are a pre-butterer like I am (something the manual states you SHOULD NOT do since it might catch fire!) Rebel, and noted cynic that I am, I DID pre-butter, and had no problems (and IMO you want the buttered side to be the more toasted, not the opposite, and I did not want to toast buttered side down, so you see my dilemma!) :D
I could go on, and I fully realize that a lot of people have and do disagree with the above points (look at the reviews!), but that's the way I see it this is a flawed toaster oven, that does neither toasting, nor ovening well compared to the better conventional tech toaster ovens out there. I REALLY wanted to like it, and was like a kid at Christmas when I opened it and tried it out, but it just fails in too many categories for us to continue to use it.
I can see it being good for single people, or couples that don't eat frozen pizzas, or toast, and people with very little counter space, but again, not my profile, so for me, it was an unfortunate bust. Please note that current prices of the Panny vs. the Breville are not comparable, as the MSRP of the Breville is about double I think, BUT you can get it for MUCH cheaper than that. MUCH (not as cheaply as this unit at it's highest, but close enough to not make a huge difference)
To end on a positive note, if they made a larger model with adjustable height racks, I would be all over it, since that would solve my biggest two complaints.
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In short: these guys thought of everything you could want in a toaster, and made it reliably for a great price.
Also, as far as I can tell, they pioneered the market for infrared toaster ovens for 7 YEARS before anyone else.
If you aren't familiar with infrared toasters, basically it means fast even cooking and no more burnt smelling food after cheese drips or something. It burns differently and it stops smelling quickly.
Cleaning is EASY. The front pullout tray is awesome, I can clean it up in seconds. I can also pull out the grill quick and put it back in.
The only minor negative is that I sometimes want to adjust the time while it is cooking, and it doesnt allow that. You can only adjust cook time at the beginning. Not a big deal though.
Before this toaster, I had tried 2 or 3 that were garbage, they had the traditional timers that never worked or cooked consistently. I had to check constantly to see when something would be magically "done".
My family uses this toaster every day (or close) for the past 5 or 6 years and it still works. It has been dropped, burnt (it was next to the stovetop), and generally manhandled. I am actually surprised it survived this long. I used to look on craigslist for the toaster for a few years when I thought "this should have died by now" because it wasn't on the market anymore and it would completely stink to use anything else.
I'm happy to see you can still get this again. If you want a toaster and can affort spending $100 or so, this is a no-brainer. This model has been THE top rated toaster on amazon for years, literally. It is the Michael Jordan or Wayne Gretzky of toasters.
To be fair, I might consider the newer infrared Breville's if I was looking at the moment, but it is hard to ignore the Panasonic reliability and simple reality this is a beautiful product across the board.
PS: To Panasonic, why the heck did you stop selling this? I had over 7 people complain to me they tried to buy one EVERYWHERE. People offered to buy mine. You could have jacked the price up an $50 and still sold a ton of them.
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I bought my first Panasonic Flash Express toaster about 15 years ago after I saw it in a Popular Science magazine that I must have seen in a doctor's office or bookstore because I haven't been a subscriber in decades. Since then I needed another just months after they stopped importing them. Prices on the dwindling stock reached $250+ for a toaster that sold for $99.95 on Amazon. Eventually I bought a slightly used one for our garage apartment which eventually was brought downstairs when the original unit finally declared "toasted". Speed forward several years (imagine the clock hands spinning like in the movies) and I'm thumbing through the Popular Science today at the grocery store and go the the "What's New" section THE PANASONIC FLASH EXPRESS IS BACK!!! Could tell that the button labels were slightly different but everything else was the same. Thought it might be a cruel trick by Panasonic but this listing does give hope that there might be more in the pipeline. Panasonic and Amazon better get prepared to sell a bunch. Go to the original Flash Express listing and look at the hundreds of reviews and the associated dates. Many if not most of those folk are ready for a new toaster. Many of their friends who had been repeatedly subjected praise for a no longer available household appliance may decide to give it a try and see what these legions of toaster aficionados see in a piece of electrified sheet metal. If Amazon was smart (and they are) they would send a note to previous Flash Express owners and let them know it is available again. Expecting them to see it in Popular Science is a one in a million shot. Not.
The previous model was introduced before social media existed. As soon as it has its own Facebook page and Tweeter hashtag sales of this toaster alone may be able to lift the currently miserable fortunes of Panasonic.
Welcome back. My order is in.
