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I put this on my Amazon Wish List for Christmas (2009) and my wonderful husband (Santa Baby) bought it for me! I have to agree with the negative reviewers that it doesn't heat perfectly even, but it's really close and it sure beats the heated towel racks. (Now those are a waste of money!) I don't roll my towel as it shows in the picture. I turn it sideways, make a circle (like wrapping around body) and let it drop naturally into the bin. My towel is HOT when I'm ready for it. Sometimes the part of the towel that touches the bottom floor of the unit is a little cooler, but it's still warm. I've even put my pj's in there before bed. Awesome!
For the reviewer who said their towel didn't get hot at all; it sounds like you're heating unit is broken. Maybe you can exchange it.
Update: It's been almost a year and I still love this thing. I've found that if my towel is still a little damp from the previous day, it gets even hotter in the towel warmer! I never thought I'd actually hope my towel would still be damp the next day!
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This version of Towel Spa was unable to produce even the slightest bit of warmth for my bath towel. I bought it because I have the original version, the one that only holds one towel, and it is excellent. I thought it would be great to be able to warm two towels or my robe, so I decided to 'upgrade'. I was totally disappointed. On the other hand, the original one towel version is fantastic. Treat yourself to it. You'll be glad you did.
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For a little background, we put two wall hanging towel bar warmers in my kid's bath to accomodate up to 8 large towels when we remodeled, because we were able to add an electrical outlet on the wall. Well, that must of cost us $200 for each rack and $300 for the electrical. We are a family of four....2 men and 2 women. The ladies like two towels each...one for hair and body. The kids' bathroom is used by guests as well, so the guest towels are warmed. Having this was so great that I wanted a cheaper solution for the master bath until it was remodeled, because we have avoided our shower just because of the warm towels.
Well, I found this and it is the greatest!! It fits on top of the toilet tank, so it reaches the existing electrical outlet. Yes, you must run the towels for TWO 5-minute heating cycles to get perfection, but it's a small sacrifice that is well worth it. I put it on first thing in the morning, so it can complete a full cycle. Then, when I enter the shower I hit the button, again. The result is better than any towel rack or bar, because the heat is kept inside and around the towels. I, too, found that it did smell the first week of use, but the smell is gone now.
Also, we take this RVing and Skiing with us, because it is light. The family is happy when we travel! It is WELL WORTH THE MONEY for all the luxury. In fact, it really is a bargain and time saver compared to our wall hanging ones that took time to install. For us, the benefit of having it has already paid for itself, and we just bought it in Dec. 2009. It was a well received gift item, too, at Christmas. BUY YOURS TODAY; It's a must have item!!!
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I also wanted this as a gift for my Birthday this year. It just doesn't work as well as I thought it would. The outside edges of the spa heat fine. The inside of the towels, nothing. I have tried rolling the towels, folding the towels..still not heating anything but the edges of the towels.I really can't say I would tell anyone to buy this product.
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Mine works perfect. I have enough room to lay socks, pajamas, and the towel on top so that when I get out the shower..everything is in order of using and so warm. Do let it go through it's complete cycle of heating and it will distribute the heat evenly.
